Welcome to our FAQ page, darling! We’ve gathered the most common questions about our feminine fashion treasures to make your Mini Aura experience as delightful as our dresses. Can’t find what you’re looking for? Our customer care team is always ready to help at [email protected].

About Our Products

What styles of dresses do you offer?
We specialize in feminine charm with our collections including Denim, Dresses, Long Sleeve styles, Mini dresses, our exclusive Pink Collection, Shorts, and Sommer Ray inspired pieces. Each design is crafted to bring out your inner radiance!
Where are Mini Aura dresses made?
All our fashion treasures are carefully designed in our California studio, where we pour love into every stitch to create pieces that make you feel as beautiful as you are.
Do you offer plus sizes?
Currently we focus on standard sizes, but we’re always listening to our customers’ needs. Sign up for our newsletter to be the first to know about new size offerings!

Ordering & Account

How do I create an account?
Simply proceed through checkout and you’ll have the option to create an account. This allows you to track orders, save favorites, and enjoy a more personalized shopping experience.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are securely processed to protect your information.
Can I modify or cancel my order after placing it?
We process orders quickly to get your treasures to you faster! If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to accommodate your request.

Shipping & Delivery

What shipping options do you offer?
We offer two delightful options:
Express Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
Free Standard Shipping: Free on orders over $50 via EMS (15-25 business days after dispatch)
How long does order processing take?
Your order will be carefully prepared and dispatched within 1-2 business days. Delivery times begin once your package leaves our California studio.
Do you ship internationally?
Yes! We ship worldwide to bring feminine fashion to your doorstep, excluding some Asian and remote areas. All international shipments include proper documentation for customs clearance.
Will I have to pay customs fees?
International customers may be subject to customs fees or import duties, which vary by country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for estimates.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking information. You can track your Mini Aura package like you’d track a much-anticipated date!

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the delivery date. Items must be unworn, unwashed, and in their original condition with tags attached. Please see our full Returns Policy for details.
How do I initiate a return?
Simply email us at [email protected] with your order number and the items you wish to return. We’ll guide you through the process with as much care as we put into designing our dresses.
When will I receive my refund?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Do you offer exchanges?
Absolutely! We’re happy to help you find the perfect fit or style. Contact us within 15 days of delivery to arrange an exchange.

Contact & Support

How can I contact customer service?
Our customer care team is always here to help at [email protected]. We typically respond within 24 hours on business days.
Where is Mini Aura Shop located?
Our studio is located at 1536 North Main Street, Salinas, US 93906. While we don’t have a physical storefront open to the public, we pour all our love into our online boutique at miniauradresses.com.

We hope this answers your questions, lovely! Remember, at Mini Aura Shop, we believe the journey from our studio to your closet should be as beautiful as our dresses. Happy twirling in your Mini Aura treasures!